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Open bos96 Privacy Policy

We explain what we collect, why we use it, and how long we keep it so you can decide before you open an account.

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CONTACT PATHS

Browse Privacy Contact Paths

If you want to ask what we hold, correct a detail, or close a request record, reach us through the contact path that matches your account.

Email request Send your privacy request from the email linked to your account.
Live chat Use chat when you need a fast answer on data use, cookies, or a…
Written form Choose a written form when you want a clear paper trail for access, correction…
ACCOUNT CARE

Switch Through Security Steps

We keep privacy handling tied to the account record, the device trail, and the request channel you use. That helps us check who is asking, reduce mistakes, and answer faster.

Data collection

We keep collection to the details you submit, the device signals needed to run the page, and the request trail tied to your account. Anything extra is avoided unless local law or a security check requires it.

Cookie use

Cookies remember your session, reduce repeated logins, and help us spot broken page paths. They do not replace your account record, and you can ask how each cookie type is used through support.

Account security

If you ask for a change, we check the request against the account record before acting. That helps us stop false updates, protect your access, and keep a clear trace of what changed and when.

Retention limits

We keep records only while they are needed for support, dispute handling, security checks, or a duty required by local law. When that reason ends, we remove or de-identify the record we no longer need.

Change requests

You can ask to correct, remove, or limit a record through email, chat, or the written form. We will review the request, explain any reason we must keep part of it, and confirm the outcome.

Contact handling

Privacy requests are routed to staff who can read the records, check the source, and answer in the same channel where possible. If we need more detail, we will ask only for what is necessary.

Open Common Privacy Questions

These are the questions we hear most when you want to check how your data is used or ask for a change. We keep the answers direct so you can decide what to share, how to reach us, and what happens to a record after support closes it. If local law gives you a right, we follow that route first.

We collect the details you enter, the device and session signals needed to keep access stable, and any request record you send through support. We use only what is needed to run the account and answer your request.

Cookies help remember your session, keep pages from timing out too fast, and spot repeated errors. They do not replace your account details, and you can ask support how the session data is handled.

Yes, where local law permits, you can ask for a copy of the data tied to your account. We may need to confirm your identity first so we do not send records to the wrong person.

Send the change through email, chat, or the written form, and tell us exactly what needs updating. We will check the source record, make the permitted change, and confirm once it is done.

We keep data only as long as needed for account work, security checks, dispute handling, or any legal duty that still applies. Once that reason ends, we remove or de-identify what we no longer need.

Our support team handles them first, then the request moves to the staff member who can check records and approve a change. You will be told which channel to use if more detail is needed.

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